Refund and return policy
At Super3Tech we aim to provide high-quality digital services and customer satisfaction. Please read our Refund & Return Policy carefully before purchasing any service.
Digital Services Policy
Super3Tech provides digital services such as:
- Website Design & Development
- SEO Services
- Digital Marketing
- Graphic Design
- Social Media Marketing
- Technical Support
- Advertising Services
Since these are digital and customized services, no physical product is shipped.
Refund Eligibility
Refunds may be considered only in the following cases:
- Duplicate payment made by mistake
- Service was not delivered due to our fault
- Order cancellation approved before work has started
Non-Refundable Services
Refunds will NOT be provided for:
- Completed work or delivered services
- SEO or marketing performance expectations
- Change of mind after project start
- Delays caused by lack of client response
- Custom design or development work
- Monthly marketing or maintenance plans already active
Cancellation Policy
Clients may request cancellation before the project or service begins.
Once the work has started, cancellation requests may not be accepted.
Processing Time
Approved refunds are usually processed within 5–10 business days depending on the payment method and banking provider.
Chargebacks
Before initiating a chargeback or payment dispute, please contact our support team to resolve the issue. Unauthorized chargebacks may result in suspension of ongoing services.
Client Responsibility
Clients are responsible for providing:
- Correct project details
- Required content and materials
- Timely communication and approvals
Project delays due to missing information from the client are not eligible for refunds.
Policy Updates
Super3Tech reserves the right to update or modify this policy at any time without prior notice.
Contact Us
For refund or cancellation requests, contact us through our website: